ok 9999 Privacy Policy
This document explains in detail how your personal information is collected, for what purposes it is used, and how it is kept secure.
1. Introduction and Scope
ok 9999 (referred to herein as "we", "us", or "the Platform") places the highest importance on the privacy of its users. This Privacy Policy applies to all individuals who register with or visit the ok-9999.cam website.
By using the ok 9999 platform in accordance with the terms set out in this policy, you are considered to have agreed to this Privacy Policy. For other terms related to use of the platform, please read our Terms and Conditions page, which contains detailed instructions on use of the service.
This policy has been prepared in accordance with applicable laws and regulations of Bangladesh. ok 9999 reserves the right to update this policy as needed, and users will be notified of any significant changes.
2. What Types of Information Are Collected
2.1 Information You Provide Directly
Information you voluntarily provide during account registration, deposits, withdrawals, or when contacting support is collected. This includes:
- Full name, date of birth, and gender
- Valid email address and mobile number
- National ID card or passport number (for identity verification)
- Payment information — relevant details for bKash, Nagad, Rocket, Upay, or bank accounts
- Messages exchanged via support chat or email
2.2 Automatically Collected Information
When you access the ok 9999 platform, the following information is automatically logged:
- IP address and device identity (device model, operating system)
- Browser type and language settings
- Pages visited, click patterns, and session duration
- Cookie and local storage data (detailed below)
- Referral source — meaning where you came from before arriving at the site
2.3 Information Received from Third Parties
A limited amount of information may also be received from third parties (such as payment gateways or KYC service providers) when required for payment processing or identity verification. This information is used only for the relevant purpose.
3. Purposes of Data Use
ok 9999 uses collected information only for the specific purposes below:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Activating bonuses, promotions, and VIP benefits
- Providing 24/7 support (via live chat and email in Bengali and English)
- Detecting fraud and ensuring account security
- Monitoring and improving platform performance
- Meeting applicable legal and regulatory obligations
- Personalising the platform according to user preferences
4. Data Storage and Security
ok 9999 uses SSL (Secure Socket Layer) encryption to keep your data secure. All data is stored on secured servers, and multiple layers of security are maintained to prevent unauthorised access.
4.1 Data Retention Period
Your information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period in accordance with legal or regulatory obligations.
4.2 Staff Access
Only authorised ok 9999 staff who require access for their work may access your personal information. All staff are bound by strict confidentiality agreements.
4.3 Security Breaches
If a breach of your data security occurs, ok 9999 will notify the affected users by email or live chat as quickly as possible and will take the necessary steps.
5. Data Sharing and Disclosure
ok 9999 may share your information with third parties only in the following limited circumstances:
- Payment processors: Only the necessary information is shared with the relevant financial service providers to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
- Identity verification services: Information may be shared with an approved KYC service provider for account verification.
- Legal obligations: Information may be disclosed to comply with valid orders from Bangladeshi courts or law enforcement agencies.
- Business transfer: If ownership of ok 9999 changes, the new owner will be bound by the same privacy obligations.
Your information is not given to third parties for any purpose other than those stated above.
6. Cookies and Tracking Technology
The ok 9999 platform uses cookies and similar technologies. These are small data files stored in your browser that help improve platform functionality and the user experience.
6.1 Essential Cookies
The platform cannot function properly without cookies related to login sessions, language preferences, and security. These cookies cannot be disabled.
6.2 Analytical Cookies
Analytical cookies are used to analyse user behaviour and improve the platform. These cookies do not identify you personally.
6.3 Cookie Control
Most cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
7. User Rights
ok 9999 recognises the following rights for users and is committed to ensuring them:
- Right to access: You may request to view the personal information stored in your account at any time.
- Right to correction: Contact the support team to correct any inaccurate or outdated information.
- Right to deletion: Your account and data will be deleted upon your request, unless there is a legal obligation to retain them.
- Right to restrict processing: In certain circumstances you may request that the processing of your data be limited.
- Right to data portability: You may request to receive your data in a structured format.
- Right to complain: If you believe your information has been used inappropriately, submit a complaint to ok 9999 support.
To exercise these rights, contact ok 9999 support (via live chat or email). We generally respond to requests as quickly as possible after receiving them.
8. Protection of Minors
ok 9999 is for persons aged 21 or over only. No account is verified and no transaction is processed without proof of age. If ok 9999 suspects that a minor has submitted information or created an account, immediate action is taken and the relevant data is deleted.
For more information on responsible gaming, full details are available on our Responsible Gaming page, which includes information on self-limits, account breaks, and various other support options.
9. Third-Party Links and Services
The ok 9999 platform may at times include links to third-party services such as payment gateways. These third parties are governed by their own privacy policies, and ok 9999 is not responsible for their data processing practices.
You are advised to read the privacy policy of any payment service before using it.
10. Policy Changes and Updates
ok 9999 reserves the right to amend this Privacy Policy as needed. When any significant change is made, a notice will be published on the platform and the update date at the top of the page will be revised.
Continued use of ok 9999 after a policy change will be considered acceptance of the new policy. You are advised to visit this page from time to time to view the latest policy.
Answers to any questions about this Privacy Policy and ok 9999's services may be found on our FAQ page, which contains detailed answers to common queries.
Contact Us
Our support team is always ready to help with any privacy-related questions or requests.
Privacy Support
Contact the ok 9999 data protection team directly — in Bengali or English.
Visit our About Us page to learn more about ok 9999.
This Privacy Policy applies to all services on the ok 9999 platform. Last updated: January 2025. Users must be 21 years of age or older (21+).